Privacy Policy

Introduction

FlowBound ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

How We Use Your Information

We use your information to:

1. 1Provide Services: Process videos, generate step-by-step instructions, sync across devices
2. 2Improve Experience: Personalize content, remember preferences, optimize performance
3. 3Analytics: Understand how users interact with the app to improve features
4. 4Support: Respond to support requests and fix bugs
5. 5Security: Detect and prevent fraud, abuse, and security issues

Data Storage and Security

• Firebase Storage: All data is stored securely using Firebase (Google Cloud Platform)
• Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
• Access Control: Your data is only accessible to you (via user authentication)
• Backups: Firebase provides automatic backups and disaster recovery

Data Sharing

Your Rights

You have the right to:

1. 1Access Your Data: View all data associated with your account
2. 2Delete Your Data: Request deletion of your account and all associated data
3. 3Export Your Data: Download your videos and steps
4. 4Opt-Out: Disable analytics and data collection
5. 5Correct Data: Update or correct your information

Data Retention

• Active Accounts: Data retained while account is active
• Deleted Accounts: Data permanently deleted within 30 days of account deletion
• Cache Data: Temporary local cache expires after 24 hours
• Analytics: Anonymized data may be retained for statistical purposes

Children's Privacy

FlowBound is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it immediately.

Third-Party Services

FlowBound uses:

• Firebase (Google): Authentication, database, storage, analytics
• Google Sign-In: Optional authentication method
• Apple Sign-In: Optional authentication method (iOS only)
• OpenAI/Google AI/Anthropic: AI processing for video analysis (videos are not stored by AI providers)

Cookies and Tracking

FlowBound does not use cookies. We use:

• Local Storage: AsyncStorage for offline functionality (stored on your device)
• Analytics: Firebase Analytics for app usage (can be disabled)

International Data Transfers

Your data may be transferred to and stored in Google Cloud Platform data centers worldwide. We ensure appropriate safeguards are in place for international transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via:

• In-app notification
• Email (if provided)
• App Store update notes

Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

For privacy questions or concerns:

Your California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell data)
• Right to non-discrimination for exercising these rights

GDPR Compliance (EU Users)

EU residents have additional rights under GDPR:

• Right to access personal data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Data Protection Officer

For GDPR-related inquiries: